FREE delivery on all orders over £100.00 (excl. VAT)
In the case of deliveries below £100 value:
- Deliveries up to 20kg: £12.00
- Deliveries 21-30kg: £18.00
We endeavour to ensure delivery as promptly as possible, and within 5 working days for stock items.
Please allow up to 21 days for machinery or non-stock items
Delivery terms and conditions
Delivery shall be effected when the Goods are tendered for delivery by Us or by our supplier to an address specified by You in the Contract.
Time for delivery shall not be of the essence of the Contract.
We shall not be liable for any loss of damage whatever (whether direct or consequential) due to failure by Us to deliver the Goods (or any of them) promptly or at all whether such failure is caused by our negligence or otherwise howsoever.
We reserve the right to make delivery by instalments and tender a separate invoice in respect of each instalment. Our failure to deliver any one or more instalments or claim by You of any one or more instalments shall not entitle you to treat the Contract as a whole as being repudiated.
Where We intend to deliver the Goods by full load, but You request delivery by instalments, We may reserve the right to levy additional charges in respect of such additional deliveries.
You shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery including the provision of such labour as is necessary to unload the Goods with reasonable speed. Where our delivery vehicle has attended on the agreed delivery date and has been kept waiting for an unreasonable time, been obliged to return without unloading the Goods, We have been obliged to provide additional staff to unload the Goods or You have failed to accept delivery of the Goods for any reason whatsoever an additional charge will be made.
We shall deliver the Goods as near as possible to the address specified in the Contract as a safe hard road permits. We reserve the right to deliver the Goods to premises considered in the absolute discretion of our drivers to be unsuitable. If a vehicle used to perform our Contract with you is obliged to deliver or collect a load to or from any place not suitable on a public highway, You agree to be solely responsible for any accident or damage and to indemnify us fully in respect of all actions, claims, proceedings, costs and damages(including any damages or compensation paid by Us on the advice of our legal advisors to compromise or settle any claim) and all legal costs or other expenses arising out of such accident or damage.
If the Goods are to be delivered to premises which are neither owned nor controlled by You, You agree to be responsible for ensuring that all applicable regulations are complied with and that such steps are taken as is necessary at all times for the protection of persons or property and You agree to indemnify Us fully in respect of all actions, claims, proceedings, costs and damage (including damages or compensation paid by Us on the advice of our legal advisors to compromise or settle any claim) and all legal costs or other expenses arising out of your failure to ensure such compliance and adequate protection.
We offer a 7 day money back guarantee on all our products. Should you not be satisfied, the goods may be returned to us so long as they are in their original condition, along with the invoice.
If you simply want to exchange a product, the cost of returning will be at your charge.
If your order is faulty, we will pay for the cost of return.
If you have any questions or need to contact our Customer Services to organise the return, please call 01892 837 096.